Plannerly roles keep collaboration clear - so the right people can contribute, and the right people can control.
Clear roles prevent accidental changes, reduce bottlenecks, and make multi-company workflows easier to manage. Plannerly roles are designed to scale from small teams to large, controlled delivery environments.
Plannerly User Roles - Managers, Editors, Viewers, and Prospective
This guide explains what each role can do in Plannerly and how they work together across Docs, Scope, Verify, and the File Manager.
Manager
Managers have the highest level of access. They can:
- 🔑 Control permissions and project settings
- 👥 Manage teams and invite members
- 📄 Manage user permissions, documents within Docs, and all Scope tasks
- ✅ Only Managers can update a task to the Verify status
- 📊 Keep full visibility across Docs, Scope, Verify, and File Manager
"Managers set the rules."
"Managers keep structure consistent."
"Managers protect the workflow."
Enterprise flexibility: If you are a Manager on an Enterprise plan, you can also create custom roles to match Plannerly permissions to your company workflows.
Editor
Editors are hands-on contributors. They can:
- 📄 Collaborate on any section in Docs or task in Scope
- ✍️ Edit content, add comments, and assign tasks
- 🔄 Update document sections from In Progress to Shared
- 🔗 Manage linking rules and update statuses (with some restrictions compared to Managers)
- 🤝 Typically external team members you want to actively collaborate with
"Editors do the work."
"Editors move tasks forward."
"Editors collaborate inside the structure."
Viewer
Viewers have read-only access with limited interaction. They can:
- 👓 Only see Docs sections that are Shared or Published
- 💬 Comment on shared content
- 📖 Reference project documents and scope (many plans include unlimited Viewers)
- 🚫 Cannot edit or manage settings
"Viewers stay informed."
"Viewers give input safely."
"Viewers cannot accidentally change content."
Prospective
Prospective users have the most limited role. They can:
- 👓 Only see content specifically assigned to them
- 🚫 Cannot edit or manage anything
- ✅ Useful for external reviewers or team members being onboarded
"Prospective is a safe preview."
"Prospective limits access by design."
"Prospective helps onboarding stay controlled."
How collaboration works
In most projects, roles work together like this:
- Managers set up the project, permissions, templates, and rules.
- Editors create and refine content, complete tasks, and collaborate actively.
- Viewers review what is shared or published and provide comments without editing.
- Prospective users see only what is assigned, keeping early collaboration controlled.
This layered approach ensures everyone knows their role and contributes effectively, while the project stays organized and secure.
Need help?
Want to see these roles in action? Head over to our Training Page to learn step-by-step how Managers, Editors, Viewers, and Prospective users collaborate in Plannerly.