Best Practices for Optimal Performance on Plannerly

Use the Recommended Browser:

Ensure Google Chrome or Microsoft Edge (Chromium-based) is being used.
Update the browser to the latest version to benefit from security and performance improvements.

Disable Ad Blockers or Browser Extensions:

Temporarily disable ad blockers or other browser extensions that could interfere with Plannerly’s functionality.
If disabling resolves the issue, consider whitelisting Plannerly in the ad blocker or removing unnecessary extensions.

Firewall & Security Software Settings:

Check that Plannerly services are not being blocked by your firewall, proxy, or antivirus software.

Whitelist the following URLs in your IT security settings:

Network Optimization:

Ensure a stable internet connection with sufficient bandwidth (Plannerly performs best on high-speed networks).
Avoid using a VPN unless required by your company. If using a VPN, ensure low latency by selecting the nearest server location.

Browser Cache & Cookies:

Clear the browser’s cache and cookies to remove outdated or conflicting data.

IT Infrastructure Checks:

Verify DNS settings to ensure the network resolves Plannerly domains efficiently.
Ensure proxy configurations (if any) are not causing delays or blocking specific services.

Disable Energy-Saving or Low-Performance Modes:

On laptops or desktops, ensure the system is set to high-performance mode (in battery settings) to avoid throttling resources.

Office Network Setup:

Ensure your office network allows WebSocket connections, which are required for Plannerly’s real-time updates.
Test performance using a personal network (e.g., mobile hotspot) to confirm whether office-specific network settings might be contributing to the issue.

Regular Maintenance:

Encourage periodic browser and operating system updates for all users.
Perform a routine check for malware or outdated drivers that may impact performance.