How to Change the Name on Your Plannerly Training Certificate
If your name is spelled wrong on your Plannerly training certificate, or you want it shown differently, you can fix it yourself in a minute. The new name appears on every certificate you've earned, and on their PDFs, straight away - there's nothing to regenerate.
Step 1: Update Your Certificate Name
Your certificates use the name on your Plannerly profile.
- Go to My profile and sign in with your Plannerly account - the same one you use for the app.
- Under Name on your certificates, type your name exactly as it should appear, with any accents and capitals.
- Choose Save my name.
Fixing a typo, adding a missing surname or middle name, or setting the capitals and accents right changes your certificates straight away.
You can do the same from a certificate itself: open it, choose Correct it under the buttons, and save the new name.
A different name altogether? For example after marriage, type the new name, tell us why in the box below it and choose Save my name. A person at Plannerly will check it and email you once it's updated.
Step 2: Download Your Certificate with the New Name
- Go to My training.
- Choose View certificate on the course.
- Check the name on the certificate's page, then choose Download PDF. This copy has your corrected name.
The certificate keeps its ID and its link, so a link you've already shared, or added to LinkedIn, shows the new name too.
Done
Your updated Plannerly certificate is now ready to download, share, frame, or post on LinkedIn. See where to download your certificates for everything you can do from the certificate's page.
If you have any issues updating your name, reach out to us via chat and we’ll be happy to help.
