The reason
Your Plannerly account and your free certified training account are managed on two different platforms, which means they do not share login details automatically.
That is why:
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If you try to log into Plannerly Training using your Plannerly app email and password, it will not work unless you have created a separate training account first.
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And vice versa - your training login will not work at app.plannerly.com, because it is not connected to your main Plannerly project account.
How to get logged in
1. Want to access training content?
You will need a separate training account using this link:
https://plannerly.com/training
If you have not signed up before, click Create an account. It is quick and free.
Use your preferred training email when signing up (often personal or company-specific).
Yes, the training is free - including access to videos, templates, and best-practice guides.
2. Want to work in Plannerly?
Go to https://app.plannerly.com and log in using the email tied to your Plannerly plan or team account.
If you do not have a Plannerly account yet, you can sign up here:
https://app.plannerly.com/signup
This is typically where you:
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Collaborate on real projects
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Use modules like Scope, Docs, Verify, and more
Do I need both accounts?
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You do not need a Plannerly account to take training - the training site is open to everyone.
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You do not need a training account to use Plannerly - but we recommend it to access helpful videos, guides, and templates.
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Both accounts are free, so feel free to explore both.
The two platforms work together - the training site helps you learn faster, while your Plannerly account helps you build smarter.
Helpful links
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Training site login or register: https://plannerly.com/training
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Plannerly app login: https://app.plannerly.com
Still stuck?
If you are not sure which email you used for either platform, or if something still is not working, just chat with us and we will help you get access quickly.