✅ The reason:
Your Plannerly account and your Free Certified Training account are managed on two different platforms, which means they don’t share login details automatically.
That’s why:
If you try to log into Plannerly Training using your Plannerly account email/password, it won’t work unless you created a separate Training account first.
And vice versa — your Training login won’t work at app.plannerly.com, because it's not connected to your main Plannerly project account.
🛠️ How to get logged in (the right way)
1. Want to access Training content?
You’ll need a separate Training account using this link:
👉 https://plannerly.com/training
If you haven’t signed up before, click “Create an account” — it’s quick and free! ✅
Use your preferred training email when signing up (often personal or company-specific).
✅ Yes, the training is free — including access to videos, templates, and best-practice guides!
2. Want to work in Plannerly?
Go to https://app.plannerly.com and log in using the email tied to your Plannerly plan or team account.
If you don’t have a Plannerly account yet, you can sign up here too — also free for individuals and small teams to get started! 🙌
👉 https://app.plannerly.com/signup
This is typically where you:
Collaborate on real projects
Use modules like Scope, Docs, Verify, and more
🔁 Do I need both accounts?
You don’t need a Plannerly account to take training — the training site is open to everyone!
You don’t need a Training account to use Plannerly — but we recommend it to get access to helpful videos, guides, and templates.
Both accounts are free, so feel free to explore both tools!
The two platforms work together — the training site helps you learn faster, while your Plannerly account helps you build smarter.
📧 Helpful links:
Training Site Login / Register: https://plannerly.com/training
Plannerly App Login: https://app.plannerly.com
🧠 Still stuck?
If you’re not sure which email you used for either platform, or if something still isn’t working — don’t worry! Just chat with us and we’ll help you get access quickly.