🔄 How to Update Your Email and Profile Information in the Plannerly App

Keeping your profile up to date ensures smoother collaboration and communication across your projects. Here's how you can quickly update your email and other personal details in the Plannerly App (note that the student/training profiles require a separate login):

Update Your Email and Profile Details

Step 1: Sign In to Your Account

Step 2: Go to Your Profile

  • In your dashboard, look at the bottom-left corner.
  • Click your name or profile icon.
  • Select My Profile from the menu.

Step 3: Edit Your Profile Details

On the Profile Settings page, you can update:

  • Name
  • Email Address
  • Phone Number
  • Company Name
  • Job Title
  • Profile Image
  • Interface Language

Step 4: Save Your Changes

  • Click Save to apply your updates.
  • Your changes will take effect immediately.

Important - Social Login Accounts

If you originally signed up using a social login such as Google, Autodesk, Facebook, LinkedIn, or Procore, your email is linked to that provider.

To update your email in this case:

  1. Contact our support team and request an email update.
  2. We will disconnect the social login and provide a temporary password.
  3. Log in using your new email and temporary password, then set a new password and update your profile.

This process only applies to accounts created using social login.

You're All Set

Keeping your contact details up to date ensures smooth access to your projects and notifications. If you need assistance, our support team is happy to help.