The reason:
You need to be signed in to track your progress, and each lesson is recorded when you mark it complete. Watching a video on its own doesn't add a tick.
Every lesson is open to watch without signing in. If a lesson asks you to Sign in to keep your progress, you are not signed in yet.
Your training uses the same Plannerly account as the app, so sign in with the same email, or the same sign-in button, you use there.
Here’s how to get back on track:
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Sign In:
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Go to the course on https://plannerly.com/training/ and choose Sign in.
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If you are new to Plannerly, choose Create a free account (it is quick and free).
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Mark Each Lesson Complete:
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Open the lesson and choose Mark complete and go to the next lesson, under the lesson's summary.
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Marking your first lesson complete enrols you in the course, so My training shows your progress on it.
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Watch and Track:
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Now each lesson you mark complete shows a tick and Done in Course contents, and My training shows how far you've got.
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Missed one? Reopen it and choose the Mark complete button again.
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Important: Watching videos without signing in, or without marking them complete, will not save your progress. See how to complete all your training steps.
